November 26, 2022

Globe Telecom has normalized its operations in the National Capital Region and resumed services in regional areas hit by Tropical Storm Paeng.

As of Monday, ground crews have begun critical work, restoring call, text and data connectivity in all areas of Metro Manila where the service was affected by the storm.

All services have also been fully restored in Laguna, Palawan, Masbate and Western Samar.

Areas nearing 100% completion include Albay, Camarines Sur, Catanduanes, Palawan, Sorsogon, Bohol, Guimaras, Leyte, Negros Oriental, Northern Samar, Siquijor and Southern Leyte.

Meanwhile, recovery efforts continue in other storm-hit provinces, which are still experiencing power outages and mobility issues due to impassable roads.

These include Cavite, Quezon, Marinduque, Romblon, Aklan, Antique and Capiz.

“Our ground crews are working throughout the long weekend to immediately restore services to Paeng-affected areas as connectivity is critical to the response and recovery efforts,” said Yoly Crisanto, Globe’s chief sustainability and corporate communications officer.

“We are working on restrictions such as ongoing commercial power outages and closed roads in affected provinces, but we are doing our best to resume offering our services in those areas.”

As part of its emergency response, Globe also sent immediate support to affected families, including free connectivity and medical assistance.

The telecom giant has deployed free calling and charging stations in the following areas at Santa Monica Parish Church, Barangay Poblacion Ilaya, Panay and at GMart in Boac, Marinduque.

KonsultaMD is also extending free health consultations by one month to provide medical support to storm survivors.

You can use the code LIBRENGKONSULTA to claim this through the KonsultaMD app or by calling (02)7798-8000. Support sessions with a licensed psychotherapist are also available free for one month with the code HEREFORU.

Globe subscribers are encouraged to help affected families by donating their rewards points. To donate, all they have to do is go to the new GlobeOne app, tap redeem, select the donate tab and select the partner they want to send aid to.

Donations are split among partners such as ABS-CBN Foundation, Ayala Foundation, GMA Kapuso Foundation, Rise Against Hunger Philippines and Tzu Chi Foundation, who then support the beneficiaries.

To donate through #GCashGivesBack, GCash users simply go to Pay Bills, tap Other, then tap #GCashGivesBack. Proceeds go to partner organizations ABS-CBN Lingkod Kapamilya, Ayala Foundation, Caritas Manila, GMA Kapuso Foundation Inc., Philippine Red Cross, Save the Children, UNICEF and World Vision.